Best Hospitality Services Consultancy 2019 - South East England


Internationally renowned Shorthouse Hospitality International (SHI) is a hospitality services and human resources consultancy based in Rochester, Kent with operations across Europe, Asia, the South Pacific Islands and the Middle East.   Wins LUXLife Magazine, Best Hospitality Services Consultancy 2019 – South East England.

Drawing on its expertise in the cruise, hospitality and human resources consultancy space, SHI provides a hands-on approach to services focused on operations, corporate audits, human capital, and signature projects such as pre-launch and dry docks. Working in vertical markets including boutique hotels and resorts, cruise lines and private member clubs, yachts and residential estates, the firm has a diverse clientele. Clients served range from large to small organisations, in both the private and public sectors.  The team at SHI, have worked with the team from Storylines and Saga Cruises and other exciting new cruise concepts.

What unites these clients is that the team at SHI help them grow, sustain and transform their internal teams to maximize business performance and provide seamless and memorable guest experiences. The firm’s experts strive to make the places people work and play more inspiring, more resilient, and more impactful.

This dedicated team come from various sectors from within the Cruise, Hospitality, and  Aviation sectors, and therefore bring a wide range of knowledge and experience. SHI takes the time to get to know each other as well as understanding the needs of clients to ensure that everyone’s knowledge and expertise is used to the fullest on every project. 

Overall, this collaborative approach will serve SHI well in the future, as the firm looks to increase its international partnerships with such firms as Larimer & Co, Orlando, Florida, Elite Staff Training, Sydney, Australia. The firm is are also currently working on developing Shorthouse Hospitality Maldives, and within the next few years Shorthouse Hospitality Thailand. These developments will drive the company to even greater renown and help it to work with even more clients on more diverse and invigorating projects. 

Contact Details 

Company: Shorthouse Hospitality International

Name: Neil Shorthouse

Address: 7-8 New Road Avenue, Rochester, Kent, ME4 6BB

Telephone Number: 01634 566592

Email:  [email protected]

Web Address: