Emirates, one of the leading airlines in the world is gearing up to launch the world's first "bio-metric path."
Utilizing the latest bio-metric technology – a mix of facial and iris recognition, Emirates passengers can soon check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by strolling through the airport.
The bio-metric equipment has already been installed at Emirates Terminal 3, Dubai International Airport. Tourists can get accessed to the equipment in check-in counters, at the Emirates Lounge in Concourse B for premium passengers and at select boarding gates. The areas where bio-metric equipment are installed will be marked.
Trials for the Smart Tunnel, a project handled by the General Directorate of Residence and Foreigners Affairs in Dubai (GDRFA) in collaboration with Emirates, was introduced on 10th October. It is the world-first passport secure installation system where a walk through a tunnel and the tourists are cleared by immigration authorities without human intervention or the need for a physical passport stamp.
“These ground breaking initiatives are a result of close collaboration with our stakeholders - particularly GDRFA who have been instrumental in the programmer to bring the bio-metric path to fruition. The recent launch of the Smart Tunnel trial by GDRFA is a great achievement and clearly demonstrates the unique and collaborative nature of innovation at Dubai airport. All systems will eventually be linked with each other resulting in better service to our customers and a happier journey whether arriving, departing or transiting in Dubai. This is very much in line with Emirates’ 'Fly Better' brand promise. We will soon invite customers to participate in the trials for our bio-metric path, and we look forward to their feedback.”
The installation of "bio-metric path" will enhance customer experience and customers base through the airport with less document checks and less queuing. Eventually the "live" passenger tracking capability will make tourists feel more secure and airlines ability to provide more personalized services. For instance, enabling the Emirates airport team to locate and assist ‘late’ customers who would otherwise miss their flights.